Privacy Policy

Last Updated: June 8, 2025
At KenyaPolls, we are dedicated to safeguarding your privacy while providing a trusted, non-biased platform for polls, surveys, ratings, quizzes, and market research services. This Privacy Policy explains how we collect, use, store, and share information from users of the KenyaPolls app and website (collectively, the “Service”). By using our Service, you agree to the practices outlined below. If you have any questions, please contact us at info@kenyapolls.com.
1. Information We Collect
To deliver a seamless experience and provide valuable insights, we collect the following types of information:
  • Personal Information: If you voluntarily provide it, we may collect details like your name, email address, or phone number when you register, contact us, or request custom services (e.g., market research). This helps us manage accounts, respond to inquiries, and deliver tailored solutions.
  • Non-Personal Information: We gather anonymized data, such as age range, geographic region, or preferences, to enhance our platform and generate aggregated insights for polls, surveys, and analytics.
  • Usage Data: We collect technical information, including your device’s IP address, device model, operating system, browser type, app usage patterns, and timestamps, to troubleshoot issues and improve functionality.
  • Cookies and Similar Technologies: Our website and app use cookies and tracking tools to analyze usage, personalize content, and optimize performance. Cookies are small data files stored on your device. You can manage cookie preferences through your browser or device settings.
  • User Contributions: Responses to polls, surveys, ratings, or quizzes are collected anonymously to ensure impartiality and protect your identity.
2. How We Use Your Information
We use collected information to operate and enhance our Service, including:
  • Service Delivery: Facilitate participation in polls, surveys, ratings, and quizzes, and provide real-time results and insights.
  • Market Research: Conduct custom surveys and analytics for clients, using anonymized, aggregated data to deliver actionable business insights.
  • Customer Support: Respond to questions, feedback, or requests sent to info@kenyapolls.com or via our contact form.
  • Platform Optimization: Analyze usage trends to improve app features, user experience, and service offerings.
  • Communications: Send service-related updates or promotional materials (you can opt out at any time).
  • Security and Compliance: Protect the Service from misuse and comply with legal obligations.
3. Third-Party Services
We may partner with third-party providers for functions like hosting, analytics, or payment processing. These providers may access limited data and are required to follow their own privacy policies and protect your information. We carefully select partners to align with our privacy standards.
4. Sharing and Disclosure of Information
KenyaPolls does not sell or lease your personal information. We may share data in these cases:
  • Aggregated Data: Anonymized, aggregated insights (e.g., poll results, survey trends) are shared with clients, partners, or the public for research and informational purposes.
  • Legal Obligations: We may disclose information if required by law, court order, or to protect the safety, rights, or property of KenyaPolls or its users.
  • Business Transitions: If KenyaPolls undergoes a merger, acquisition, or asset sale, user data may be transferred, with measures to ensure continued privacy protection.
5. Children’s Privacy
Our Service is not designed for individuals under 13 years old. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will delete it promptly. If you suspect a child under 13 has provided information, please contact us at info@kenyapolls.com.
6. Data Security
We use industry-standard security measures, such as encryption and secure storage, to protect your information. However, no online transmission or storage system is completely secure. We strive to minimize risks but cannot guarantee absolute security. Please report any security concerns to info@kenyapolls.com.
7. Third-Party Links
Our Service may include links to external websites or services not controlled by KenyaPolls. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.
8. Data Retention
We keep personal information only as long as needed to fulfill the purposes described in this policy or meet legal requirements. Anonymized data, such as poll responses, may be retained indefinitely for research and analytics. You can request deletion of your personal data by contacting info@kenyapolls.com, subject to applicable laws.
9. Your Rights and Choices
You have control over your data, including:
  • Cookies: Manage or disable cookies via your browser or device settings, noting that some features may be affected.
  • Opt-Out: Unsubscribe from promotional emails by following the instructions in our messages or contacting us.
  • Data Access: Request access to, correction of, or deletion of your personal information by emailing info@kenyapolls.com.
10. International Data Transfers
KenyaPolls is based in Kenya, and your data is processed under Kenyan laws. If you access our Service from outside Kenya, your information may be transferred to and stored in Kenya. By using the Service, you consent to this transfer and processing.
11. Updates to This Privacy Policy
We may revise this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via email or the app. Please check this policy regularly for the latest information.
12. Contact Us
For questions, feedback, or concerns about this Privacy Policy or our data practices, please reach out to:
Email: info@kenyapolls.com
Website: kenyapolls.com
We are committed to addressing your inquiries promptly and ensuring a transparent, secure experience.
13. Data Sources
For polls, surveys, and insights, we rely on trusted public-domain sources, including: